Activate / inactivate users

Preface

• Who benefits from this article
  
  Portal administrators
  Leaders with extended access for user handling
  
  

• Portals that are connected with other systems via a sync
  
  Should you have a portal where the users and team structure are automatically created by a sync between one of your systems and the portal, please contact support prior to editing teams.
  
  

Activate / inactivate users

Step 1

If you would like to activate/ inactivate a user, you need to go to the user’s profile page. The easiest way is to search for the user is in the search field at the top right corner (magnifying glass icon) using name or e-mail address.

Step 2

In the user’s profile,  click the “action” button at the top right corner (three standing bullet points or vertical ellipsis) and choose Edit in the drop-down menu.

Step 3

At the bottom of the editing page you will find the header Status.

• Ticked box means that the user is active
• Unticked box means that the user is inactive and will not be able to log in to the portal and will not be included in any statistics pulled from the portal. (all data will still be save and you can tick and untick the box without losing it. All training status etc. will still be saved.)

Tick or untick the box depending on whether the user should be active or in active.

Click Save and you are done